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Trends in 21st Century Customer Service
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the "Customer Focus Management Newsletter" (PDF)
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"People Sector" Support

At Parker Wright, we believe that the term non profit is a misnomer. In fact, those organizations that currently bear the "non-profit sector" mantle would be more appropriately described as the "people sector." We feel that this title is a more accurate description of the work and complexity of this vital sector of society.

We bring to the "people sector" consulting, facilitation, training and research geared for the unique cultures of this sector with the rigor associated with the "for profit sector" offerings.

As indication of our support, in 2003 our principal, Cornell Wright was recognized for his contributions to the "people sector" be being recognized as the Volunteer of the Year by the Greater New Haven Chamber of Commerce

People Sector Services

Board Development – At Parker Wright we have found that a strong Board of Directors has to be in place for the Executive Director and People Sector organization to realize their full potential. Our experience with and in the People Sector has prepared us to create and deliver a number of customer Board Development initiatives

SWOT Analysis – The traditional SWOT (Strengths, Weaknesses, Opportunities an Threats). Click here to learn more.

Training for Executive Directors – based upon our successful launch of the "Executive Director As..." seminar series, Parker Wright will be offering the training as web based modules, available in the fourth quarter of 2007.